Speaking
Talks that change how leaders think about membership.
Practical, operator-led talks drawn from two decades building and scaling membership businesses at Amazon, SiriusXM, and Walmart+, shaped to your audience and their questions.
Signature Talks
Three talks. One conviction.
You Have Customers. Do You Have Members?
Why the strongest recurring-revenue businesses build relationships people choose to remain part of.
Mastering Membership: Building the System Behind Recurring Revenue That Lasts
The end-to-end operating system behind acquisition, engagement, retention, and sustainable membership growth.
The Renewal Memo: Why Retention Starts Long Before Cancellation
Why renewal is earned through the value proposition, onboarding, engagement, service, and the full member experience.
Also available: Mind the Growth Gap, on finding the distance between the growth you have and the growth your membership should produce.
Formats
Why Matt
Two decades building and scaling membership businesses at Amazon, SiriusXM, and Walmart+, plus author of Mastering Membership.
Invite Matt to Speak
Tell me about your event.
Share the basics and I'll get back to you about fit, format, and availability.
Prefer email? Write directly to matt@membergrowth.com.