MATT EPSTEIN
Helping teams build growth that lasts.
I've spent over two decades scaling recurring revenue businesses — from driving growth for Amazon Music and Amazon Prime to building the streaming business at SiriusXM, to leading retention and member experience for Walmart+.
Mastering Membership
A playbook built from inside the world’s most successful membership businesses.
Scaling a subscription or membership business isn’t about a clever perk or viral campaign. It’s about designing a system — one that earns trust, deepens engagement, and compounds value over time.
After two decades growing iconic programs like Amazon Prime, SiriusXM, and Walmart+, I’ve distilled the frameworks and strategies that actually move the needle.
The result is Mastering Membership — your blueprint to build, grow, and sustain a high-performing membership business.
How I Work
I partner with companies as an advisor, fractional growth lead, and speaker. Whether it’s scaling a membership program, reducing churn, or aligning teams around the right growth strategy, I bring hands-on expertise and a systems mindset to every engagement.
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I also lead workshops and keynotes — always personalized for the audience — on topics like retention, customer lifetime value, and building growth engines that last.
Meet Matt
I’ve spent 20+ years building and scaling recurring revenue businesses — from launching Prime Day at Amazon, to building SiriusXM’s streaming business from scratch, to leading member experience and retention for Walmart+.
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Today, I live in Northern New Jersey with my wife and two boys. Outside of work, you’ll usually find me hiking, cooking for friends, or chasing my ultimate passion: live music.